HIPAA Notice of Privacy Practices

1. Our Commitment to Your Privacy

ReclaimRx Health is committed to protecting the privacy of your health information. This Notice of Privacy Practices describes your rights under the Health Insurance Portability and Accountability Act (HIPAA) and explains how we and our clinical partners may use and disclose your Protected Health Information (PHI).

2. How We May Use and Disclose Your PHI

We may use and disclose your PHI for the following purposes without your authorization:

• Treatment: To provide and coordinate your medical care, including sharing information with licensed clinicians and pharmacy partners involved in your treatment.
• Payment: To process billing and facilitate payment for services rendered.
• Healthcare Operations: To conduct quality assessment, training, compliance, and other activities necessary to operate our services.
• As Required by Law: We may disclose PHI when required by federal, state, or local law, including public health reporting, law enforcement requests, and court orders.

3. Uses Requiring Your Authorization

We will not use or disclose your PHI for the following purposes without your written authorization:

• Marketing purposes
• Sale of your PHI to third parties
• Most uses of psychotherapy notes
• Any other use not described in this Notice

You may revoke your authorization at any time in writing. Revocation will not affect uses or disclosures already made in reliance on the authorization.

4. Your Rights Regarding Your PHI

You have the following rights regarding your Protected Health Information:

• Right to Access: You have the right to inspect and obtain a copy of your PHI. We will respond to your request within 30 days.
• Right to Amend: You may request that we amend PHI you believe is inaccurate or incomplete.
• Right to an Accounting of Disclosures: You may request a list of certain disclosures we have made of your PHI.
• Right to Request Restrictions: You may request that we restrict certain uses or disclosures of your PHI, though we are not always required to agree.
• Right to Confidential Communications: You may request that we communicate with you about your health information in a specific way or at a specific location.
• Right to a Paper Copy of This Notice: You may request a paper copy of this Notice at any time.

5. How to Exercise Your Rights

To exercise any of the rights described above, please submit a written request to:

We will respond to all requests within 30 days. We will not retaliate against you for exercising your privacy rights.

6. How to File a Complaint

If you believe your privacy rights have been violated, you may file a complaint with us at hello@reclaimrxhealth.com or directly with the U.S. Department of Health and Human Services Office for Civil Rights at:

https://www.hhs.gov/ocr/privacy/hipaa/complaints

We will not retaliate against you for filing a complaint.

7. Changes to This Notice

We reserve the right to change this Notice at any time. Changes will apply to PHI we already hold as well as new PHI we receive. The current version of this Notice will always be available on our website.

8. Contact the Privacy Office

For questions about this Notice or your privacy rights, contact us at: